By using this web site, you agree to all terms and conditions for acceptable use.

ServiceLedger KnowledgeBase Knowledgebase Home Page > ServiceLedger > Technical | Contact Us

Search the Knowledge Base Browse by Category

ServiceLedger provides this content as-is for self help support purposes. ServiceLedger assumes no liability for any steps you take based on the directions in our knowledge base, and assumes that you have the knowledge to determine whether a given step is appropriate for your situation. Certain solutions can affect third-party software that ServiceLedger relies on or integrates with; it is your responsibility to consult with the documentation or publishers of such third-party software to understand whether any changes suggested here will have negative effects on other applications.

(T0341) Invoice Message Is Cut Off When Printing Invoices

Would you like to...

Print this page
Email this to a friend

Applies to:

  • ServiceLedger 2013
  • ServiceLedger 2014

The standard invoice for ServiceLedger supports invoice messages up to two lines long. Even though there appears to be space for more text, the message is still limited to two lines.

If your message is longer than two printed lines and is being cut off, we have provided update codes that you can include in your update list to increase the length of the message. There are two different codes: one for customers with only one tax line, and another for customers with two tax lines (for example, PST and GST in Canada). You should choose only one of the two update codes depending on which tax situation applies to your invoices.

For invoices which show only one tax line:


For invoices which show two tax lines:


These codes should be added to your update code list after any products but before your custom code.

Note: These codes are not compatible with customized invoices; if you have a custom invoice that has been provided to you via a custom code, these update codes will have no effect.

After updating with the appropriate codes, the invoice sholud support the longer invoice message.

Keywords: invoice message, invoice note, cut off, truncated, missing, missing text, text is missing, invoice, note, text

Related Questions:


No attachments were found.

ServiceLedger KnowledgeBase Copyright © 2020
Powered by AcitveKB Knowledgebase Software