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There were 12 questions found in this category:

  1. [D](T0124) ServiceLedger Training : Training Videos
    ServiceLedger provides free online training videos that you can download to get trained on the many ...
     
  2. (T0158) I recieve the following error when using the QuickBooks link: "There is an account missing in one or more items used in the transaction detail lines."
    When exporting a transaction to QuickBooks using the quickbooks link, you may receive an error simil...
     
  3. (C0001) How long has ServiceLedger been in business?
    ServiceLedger started as Miltech Software in 1992.  Miltech Software was founded by Scott &...
     
  4. (C0002) How many employees does ServiceLedger have?
    We have our headquarters in Lake Dallas, Texas.  In our local office, we have 5 employees and 3...
     
  5. (Internal) Windows 8.1 Report Viewer Setup
    *** OUTDATED -- PLEASE DO NOT USE *** For Windows 8.1, there is a new viewer that has to be updated...
     
  6. Files on server not distributing to client PCs
    In the cas of WO 10009 the issue was that custom reports had already been added to the server manual...
     
  7. (Internal) ServiceLedger SalesDesk Install (Updated)
    NOTE:  SalesDesk is a separate license and requires a separate registration key to access. ...
     
  8. (Internal) Leap Year Warranty Fix
    FOR INTERNAL SUPPORT STAFF ONLY During leap years, the number of days on the default warranty for i...
     
  9. (Internal) How to Enable Deadlock Tracing
    Deadlock tracing allows us to troubleshoot situations where customers get repeated error messages in...
     
  10. (I1034) How to find out how many attachments are attached to which kinds of record
    This KB article contains a collection of useful SQL for determining which attachments or kinds of at...
     
  11. Add new job, search in Customer field and receiving "MarkGroupMatches: hierarchy is out of order."
    Run SQL commands to update the lines with empty names, and update account paths. update client set ...
     
  12. (Internal) Email notifications understanding "When a new job is created" vs. "When status changes to Assigned"
    Generally speaking, we cannot troubleshoot email notifications other than to provide an explanation ...
     


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