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ServiceLedger provides this content as-is for self help support purposes. ServiceLedger assumes no liability for any steps you take based on the directions in our knowledge base, and assumes that you have the knowledge to determine whether a given step is appropriate for your situation. Certain solutions can affect third-party software that ServiceLedger relies on or integrates with; it is your responsibility to consult with the documentation or publishers of such third-party software to understand whether any changes suggested here will have negative effects on other applications.

(T0316) I receive the following error when opening a report:

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The database DLL 'crdb_dao.dll' could not be loaded. This error occurs do to either installing ServiceLedger incorrectly such as copying the program folder and running it without ever utilizing the installer.

To resolve this issue simply run the appropriate installer, via 32bit or 64bit.

Keywords: DLL, could not be loaded

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