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ServiceLedger provides this content as-is for self help support purposes. ServiceLedger assumes no liability for any steps you take based on the directions in our knowledge base, and assumes that you have the knowledge to determine whether a given step is appropriate for your situation. Certain solutions can affect third-party software that ServiceLedger relies on or integrates with; it is your responsibility to consult with the documentation or publishers of such third-party software to understand whether any changes suggested here will have negative effects on other applications.

Invalid column name 'access_salesdesk'

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This error occurs when opening SalesDesk. This is appears when ServiceLedger has been linked to a new database or an old database has been restored.

To fix this error:

1) Open the SalesDesk Updater.

2) Ensure that you have the proper code in the Update Codes field.

3) Update via Internet.

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