By using this web site, you agree to all terms and conditions for acceptable use.

ServiceLedger KnowledgeBase Knowledgebase Home Page > ServiceLedger > Technical | Contact Us

Search the Knowledge Base Browse by Category

ServiceLedger provides this content as-is for self help support purposes. ServiceLedger assumes no liability for any steps you take based on the directions in our knowledge base, and assumes that you have the knowledge to determine whether a given step is appropriate for your situation. Certain solutions can affect third-party software that ServiceLedger relies on or integrates with; it is your responsibility to consult with the documentation or publishers of such third-party software to understand whether any changes suggested here will have negative effects on other applications.

Why am I receiving a Parser Error when I try to access my customer portal?

Would you like to...

Print this page
Email this to a friend

Server Error in '/CustomerPortal' Application.

Parser Error

Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: Could not load type 'ServiceLedger.SLCustomerPortal.Global'.

Source Error:

Line 1:  <%@ Application Codebehind="Global.asax.cs" Inherits="ServiceLedger.SLCustomerPortal.Global" %>
Line 2:  <!--#include file="settings.aspx"-->

Source File: C:\Program Files\ServiceLedger\ServiceLedger\CustomerPortal\global.asax    Line: 1

Version Information: Microsoft .NET Framework Version:1.1.4322.2379; ASP.NET Version:1.1.4322.2379


If you are receiving this error then your Microsoft .NET Framework is set to the wrong version. To correct this follow the instructions below:

1. Go to Start | Control Panel | Administrative Tools or Start | Settings | Control Panel | Administrative Tools.

2. Double click Internet Services Manager.

3. Locate and double click your Web Server

4. Double click Default Web Site to expand.

5. Right click Customer Portal and select Properties.

6. Navigate to the tab labeled ASP.NET.

7. From the dropdown select 2.0.

8. Save and exit.

Related Questions:


No attachments were found.

ServiceLedger KnowledgeBase Copyright © 2020
Powered by AcitveKB Knowledgebase Software