NOTE: To run a temporary update code, also called a one time custom
update, you must be using ServiceLedger 2007 or later. If you use
ServiceLedger 6.0 or earlier and have been asked to run a temporary
update code, please stop and obtain directions that are appropriate for
Overview of the Update Process
In general, the update process involves the following steps:
- You follow the steps below to run the update on your server.
- The next time each workstation logs in, it notices that new files have
been downloaded and prompts you to get the latest files from your
The only time your computer makes contact with ServiceLedger's download
server is during the first step. The second step will happen once for each
workstation you have, and occurs entirely within your network.
To run the update (you should only perform these steps on your server):
Close ServiceLedger on all computers on your network
- Double-check to make sure ServiceLedger is not running on this
- If you are running an automation server (a copy of ServiceLedger
running in Server Mode), you should shut it down or stop the service
at this point.
- If you are using Terminal Server or Windows Server 2003, you
should use the Task Manager's processes tab, along with the "Show
processes from all users" checkbox, to verify that no one else is
running ServiceLedger on this machine
Run ServiceLedger and log in (if necessary) as the
- Open the Administration window and click on the
Database Administration tab
- Click on the Back up your Database button, change
the path if you wish, and click OK. The
ServiceLedger Updater will appear and disappear.
- Type the temporary code you want to run into the
Temporary Update Code box.
- Click on the Run Custom Update button.
ServiceLedger will close automatically.
- Wait while the ServiceLedger Updater performs the
update. When finished, the Updater will close automatically.
Start ServiceLedger and, when the prompt for updated
files appears, click Yes
- After ServiceLedger and the Updater close, restart
your automation server or service if you have one. You may safely log
back in to ServiceLedger on other machines now.
At this point, any workstations will notice that you've updated your server
and prompt you to get the latest files from your server. All you need to do
is click 'Yes' and allow the workstation to get the latest files. Once it has
finished doing so, you can open ServiceLedger again.
In some rare cases, a workstation will not get the latest files from the server
automatically. If this happens, you may not be able to use ServiceLedger on
the workstation due to version conflicts, even though you can run
ServiceLedger without any problems on the server. In this situation, you can
use the following steps to ensure that the workstation is using the most
up-to-date files from your server:
To manually update a workstation: (In general, you do NOT need to do this)
- Go to Start->(All)Programs->ServiceLedger->Updater
- Click the Update via Database button
- When you receive the Update Complete message, close