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(T0062) I am running Terminal Services and not able to use the fax server, how can I fix it?

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The "out of the box" configuration of Terminal Server on 2003 server may map shares and com ports when a user logs in (there is a prompt saying this will happen at logon).  You may either run the fax server outside of a terminal server session, or configure your server to not map ports.

To configure the server:

  1. Log into the terminal server as an administrative user
  2. Go to Start->Run
  3. Type gpedit.msc
  4. Expand Local Computer Policy->Computer Configuration->Administrative Templates->Windows Components->Terminal Services->Client/Server Data Redirection in the left pane
  5. Right Click Do Not Allow Com Port Redirection
  6. Select Properties
  7. Select Enable
  8. Click OK
  9. Close the Group Policy Object Editor
  10. Log off the administrative user
  11. Reboot server

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