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ServiceLedger provides this content as-is for self help support purposes. ServiceLedger assumes no liability for any steps you take based on the directions in our knowledge base, and assumes that you have the knowledge to determine whether a given step is appropriate for your situation. Certain solutions can affect third-party software that ServiceLedger relies on or integrates with; it is your responsibility to consult with the documentation or publishers of such third-party software to understand whether any changes suggested here will have negative effects on other applications.

[D]How Do I Unpost or Unapply a Payment?

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If you have entered and applied a payment in ServiceLedger and need to unpost or unapply it, you must open the payment in question and click on the ALT and F8 button simulanteously to remove the payment.  This function will completely delete the payment and unapply from all invoices allowing you to re-enter the payment. 

Note:  If you are using the QuickBooks or Peachtree Link, you will need to manually delete the payment from QuickBooks or Peachtree to prevent duplicates if you have already sent the payment to QuickBooks or Peachtree.


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